Skip the Lines: MSP Airport Introduces Tech to Speed Up Customs Processing!

Minneapolis-St. Paul International Airport (MSP) is taking a significant step towards easing the travel experience for international passengers. A new, innovative technology is being rolled out to drastically reduce wait times at customs, offering a faster and more efficient processing system.
For years, navigating customs after an international flight has been a source of frustration for many travelers. Long lines and lengthy processing times can add significant stress to what should be a smooth transition. MSP Airport is now tackling this challenge head-on with the implementation of Enhanced Passenger Processing (EPP).
How Does EPP Work?
Forget the traditional approach of queuing up at a desk. With EPP, arriving passengers can now utilize self-service kiosks, roughly the size of a tablet, to complete their customs declarations. These user-friendly screens guide passengers through the necessary forms and information gathering, streamlining the process considerably. Passengers simply scan their passport, answer a few questions, and receive a receipt to proceed to a Customs and Border Protection (CBP) officer for a brief verification.
Benefits for Travelers:
- Reduced Wait Times: The primary goal of EPP is to minimize the time spent in customs lines. By automating parts of the declaration process, the system significantly speeds up overall processing.
- Improved Efficiency: The self-service kiosks allow CBP officers to focus on more complex cases, further enhancing the efficiency of the entire customs operation.
- Enhanced Traveler Experience: A smoother, faster customs experience contributes to a more positive and less stressful arrival at MSP.
- Modernized Airport: Implementing this technology positions MSP as a forward-thinking airport committed to utilizing innovation to improve the passenger journey.
Beyond the Kiosks: A Larger Strategy
The introduction of EPP is part of a larger strategy by MSP Airport and CBP to modernize customs procedures and leverage technology to improve the flow of international travelers. Officials anticipate that this technology will be particularly beneficial during peak travel seasons, when lines at customs can become exceptionally long.
What to Expect When Arriving at MSP:
- Follow signs directing you to Enhanced Passenger Processing.
- Locate an available kiosk.
- Scan your passport.
- Answer the prompted questions on the screen.
- Receive your receipt.
- Proceed to a CBP officer for verification.
MSP Airport's investment in Enhanced Passenger Processing demonstrates a commitment to providing a world-class travel experience. By embracing technology and streamlining processes, MSP is making it easier and faster than ever for international travelers to arrive and begin their journeys.
Stay Updated: For the latest information on MSP Airport's services and improvements, visit www.mspairport.com.