DOT Sues Southwest Airlines, Fines Frontier Over Flight Delays in Latest Enforcement Action
2025-01-15
USA TODAY
The US Department of Transportation has launched a lawsuit against Southwest Airlines for its ongoing issues with chronically delayed flights. As part of its efforts to protect passenger rights and enforce airline accountability, the DOT is also fining Frontier Airlines for similar violations. The move aims to ensure airlines prioritize timely flights and respect passengers' time. With this crackdown, the DOT is sending a clear message that it will not tolerate neglect of passenger rights, particularly concerning flight delays and cancellations. The enforcement action underscores the importance of airlines adhering to strict standards for on-time performance, customer service, and transparency.